Digital Inclusión

The purpose of this book is to supply an assessment in
terms of usability and accessibility of citizen participation
websites in Latin America. To establish the progress made
against the goals, that is, the challenges to comply with
the idealistic guidelines of inclusion and usability from
a technological perspective. The study context is Latin America,
and its unit of analysis is the online platforms implemented by
governments for citizen participation.
For the development of this, a mixed investigation was used,
in which through the bibliographical investigation the theoretical
bases of the subject of work were studied and through the applied
investigation it was obtained to elaborate a list of the government
sites of citizen participation available up to end of 2020. The
assessment was conducted with automatic, semi-automatic and
heuristic assessment tools.